Support

User Guides

SamuraiSafe iOS User Guide

SamuraiSafe macOS User Guide

Release Notes

SamuraiSafe iOS Release Notes

SamuraiSafe macOS Release Notes

Contact

For product support, comments, complaints or requests please email support@samarama.net

Support Notes

  • iOS 14

    I have noted some minor issues with iOS 14:

    • opened SamuraiSafe safes are listed under Recent in the Files app (This should not occur. Report filed with Apple.)
    • if running an iPhone app on an iPad, and using SamuraiSafe autofill, the keyboard presented by SamuraiSafe may be partially offscreen (under investigation). A workaround is to use the SamuraiSafe app instead.
  • MacOS Big Sur

    I have been asked if SamuraiSafe will work on MacOS Big Sur. I am testing on betas of Big Sur as they are released and required changes are reflected in the current release. I have not tested on Apple Silicon running MacOS, but hope to do so when hardware is generally available. However issues are most unlikely.

  • Password Autofill for iOS

    Password Autofill allows easy login using SamuraiSafe credentials to websites using Safari, or with other apps that support AutoFill. Setup and customisation details are described below.

  • iCloud Troubleshooting for SamuraiSafe

    iCloud usually ‘just works’, but occasionally there are circumstances when it doesn’t. Common issues seen are a failure to sync a safe, or a ’stuck’ (partly complete) sync. If this happens there are few things you can try which usually resolve the issue.

  • Password History and Safe Format Upgrades

    SamuraiSafe on iOS and macOS now supports password history (retaining previously saved passwords). When enabled, the limit specified in Settings/Preferences indicates the maximum number of previous passwords to be retained for an entry. You can also create a custom limit for a particular entry.

  • Migration Tool: CSV to XML conversion

    SamuraiSafe for macOS directly imports XML format password files exported from either the Windows or Java versions of PasswordSafe. To assist in migration from other products, I provide a simple CSV to XML conversion program. It is an AWK script, which to run requires familiarity with the UNIX command line.