Troubleshooting iCloud

iCloud usually ‘just works’, but occasionally there are circumstances when it doesn’t. Common issues seen are a failure to sync a safe, or a ’stuck’ (partly complete) sync. If this happens there are few things you can try which usually will resolve the issue:
Check:
• ensure that your Mac (or iOS device) is connected to the internet (try web browsing),
• ensure you are logged on to iCloud and have enabled iCloud Drive for SamuraiSafe,
• check the availability of the Apple iCloud Drive service: http://www.apple.com/support/systemstatus/
if the above doesn’t resolve anything try:
on macOS:
• logging out and the logging in again restarts the appropriate iCloud processes which will often resolve issues,
on iOS:
• restarting your device will restart the iCloud processes,
• disabling and then re-enabling iCloud Drive for SamuraiSafe,
• if the above steps fail to resolve the issue, try logging out of iCloud completely, and then logging in again.
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